Law Enforcement Contact and Information Requests

(Last Updated Date: Nov-22-2025)

Overview

Unusual Circumstances Inc. (“Unusual,” “Sitch,” “we,” “us,” or “our”) is committed to maintaining a safe platform and cooperating with law enforcement agencies in the investigation and prosecution of illegal activity.

This page provides information for law enforcement officials seeking user data or reporting illegal activity on the Sitch platform.

Emergency Requests

For emergencies involving imminent danger to life or serious physical injury, law enforcement should contact us immediately:

• Emergency Email: [email protected]
• Subject Line: EMERGENCY - [Agency Name] - [Case Number]

Emergency requests will be reviewed and processed 24/7. Please include: - Official agency contact information - Badge or identification number - Description of the emergency - Specific user information or accounts in question - Legal basis for the emergency request

Non-Emergency Legal Requests

For non-emergency legal process, including subpoenas, court orders, and search warrants:

Mailing Address: Unusual Circumstances Inc. Legal Department 1111B S Governors Ave STE 6515 Dover, DE 19904

Email: [email protected]

Required Information

All legal requests must include:

1. Official letterhead from the requesting law enforcement agency
2. Valid legal process (subpoena, court order, or search warrant)
3. Specific user identifiers such as:
   • User ID or username
   • Phone number
   • Email address
   • Full name and date of birth (if available)
4. Case number and investigating officer contact information
5. Scope of requested information with specific date ranges
6. Return contact information including email and phone number

Response Timeframe

We will respond to valid legal requests within:

• Emergency requests: Within hours, subject to verification
• Valid subpoenas/court orders: Within 7 business days
• Search warrants: Within 5 business days

Response times may vary based on the complexity of the request and volume of data.

Reporting Illegal Activity

For Law Enforcement

If you are a law enforcement officer and have discovered illegal activity on the Sitch platform:

Email: [email protected] Subject Line: Illegal Activity Report - [Agency Name]

Please include:

• Description of the illegal activity
• Relevant user accounts or content
• Any case numbers or reference information
• Contact information for follow-up

For Users

If you are a user who has encountered illegal activity, please:

1. Report within the app using the report feature on the user’s profile or message thread
2. Email us at [email protected] with details and screenshots if appropriate
3. In case of emergency or immediate danger, contact local law enforcement by calling 911

Types of Data Available

Subject to valid legal process, we may be able to provide:

Basic Subscriber Information

• Account registration data (name, email, phone number)
• Account creation date
• Last login date and IP address
• Profile information

Communication Records

• Message history between users
• Timestamps and metadata
• Blocked/reported user lists

Location and Device Data

• IP addresses associated with account activity
• Device information (type, OS, identifiers)
• General location data (if provided by user)

Note: We do not conduct comprehensive background checks on users and cannot verify the accuracy of user-provided information.

User Notification Policy

In accordance with our commitment to user privacy, we will notify users of legal requests for their data unless:

• We are legally prohibited from doing so (e.g., by court order or statute)
• We believe notification would create a risk of harm or impede a law enforcement investigation
• The request relates to emergency circumstances involving imminent danger

Data Retention

We retain user data in accordance with our Privacy Policy and applicable law. Key retention periods include:

• Active account data: Retained while account is active
• Deleted account data: May be retained for up to 90 days
• Message history: Retained for up to 1 year
• Backup copies: May be retained for up to 90 days after deletion

Please note that data may not be available if it falls outside our retention periods.

International Requests

For requests from international law enforcement agencies, we require:

• Valid legal process from the requesting country
• Verification that the request complies with applicable mutual legal assistance treaties (MLATs) or letters rogatory
• U.S. court order if required under U.S. law

We recommend international agencies work through appropriate diplomatic channels when possible.

Verification Process

All legal requests will be verified to ensure:

• The request is from a legitimate law enforcement agency
• The legal process is valid and properly served
• The scope of the request is appropriate and not overly broad
• The request complies with applicable law

We may contact the requesting agency for additional verification or clarification.

Cost Reimbursement

In accordance with applicable law, we may seek reimbursement for costs associated with responding to legal process, particularly for voluminous or complex requests.

Our Safety Measures

Unusual Circumstances Inc. maintains a safe platform through:

• Proactive monitoring using AI and human review to detect prohibited content
• User reporting tools allowing users to report suspicious or illegal activity
• Account verification measures to reduce fake accounts
• Content moderation that enforces our Acceptable Use Policy
• Age verification to ensure users are 21 years or older
• Immediate escalation protocols for serious violations including sexual solicitation, exploitation, or other illegal activity

When we detect or are made aware of illegal activity, we:

1. Immediately investigate the report
2. Preserve relevant evidence
3. Take appropriate account action (suspension/termination)
4. Report to law enforcement when required by law or when we believe illegal activity has occurred
5. Cooperate fully with law enforcement investigations

Prohibited Activities

As stated in our Acceptable Use Policy, the following are strictly prohibited on Sitch:

• Sexual solicitation or prostitution
• Exploitation of minors
• Human trafficking
• Harassment, threats, or violence
• Fraud or financial crimes
• Drug trafficking or illegal substance sales
• Any other illegal activity

Users engaging in these activities will have their accounts permanently terminated and may be reported to law enforcement.

Training and Compliance

Our team receives regular training on:

• Identifying and escalating illegal activity
• Responding to law enforcement requests
• Protecting user privacy while maintaining safety
• Compliance with applicable laws including FOSTA-SESTA and state-specific regulations

Contact Information

Legal Department Unusual Circumstances Inc. Email: [email protected]

Emergency Contact (imminent danger only): Email: [email protected] with “EMERGENCY” in subject line

General Support (for users reporting issues): Email: [email protected]

Additional Resources

• Terms of Use
• Privacy Policy
• Acceptable Use Policy
• Safety Guidelines

For Law Enforcement: If you have questions about this process or need to discuss a specific case, please contact [email protected] with your agency information and case details.

For Users: If you have encountered illegal activity or safety concerns, please report it through the app or contact [email protected]. In case of emergency, call 911.