Last Updated Date: May 15, 2024

Welcome to Unusual Circumstances, Inc. (Unusual, we, us or our)! We care about your privacy and have developed this Privacy Policy (this “Policy”) to describe the information we collect, how that information may be used, with whom it may be shared, and your choices, in connection with your use of (1) our websites located at https://joinsitch.com, https://unusual.inc, their related subdomains, and any other websites that we link to this Policy (collectively, the Website), and (2) our mobile application including our chatbot powered by generative AI (“Chatbot”) ( collectively, the “Sitch App). The Sitch App and the Website, and all related services, content and other resources available on or enabled via the Sitch App and the Website shall be considered the “Service.”

This Policy is incorporated into, and is part of, our Terms of Use available at https://content.sitch.net/terms-of-use/ , which governs your access to and your use of our Service. This Policy does not cover information we receive from third parties. If you have any questions regarding this Privacy Policy, please contact us at privacy@unusual.inc.

By accessing the Service, you agree to be bound by this Policy. If you do not agree to the terms of this Policy, please do not use the Service. Each time you use the Service, the current version of this Policy will apply. Accordingly, when you use the Service, you should check the date of this Policy (which appears at the top) and review any changes since you last reviewed the Policy.

INFORMATION WE COLLECT

We collect two types of information from users of our Service: “personal information,” which is information that can be used to identify you (such as your name or phone number), and “aggregate information,” which is information that cannot be used to identify you (such as frequency of visits to our Website and your browser type). We collect personal information and aggregate information in the contexts described below. If you choose to share information publicly through our Service, please understand that we cannot control the actions of third parties who could access and collect this information.

In general, we collect information from you so that we can provide our Service, operate our business, and provide information that you request from us.

Information You Provide to Us

When you register for a Sitch App account, we collect your phone number, country, age, expressed gender, and sexual preference. We also ask that you provide the Sitch App access to your photos on your device so that you can use certain features in the Sitch App, such as uploading photos of conversations that you would like the Sitch App to review.

The Sitch App may also allow you to link your Sitch App account with your social networking or other third-party service account. By granting us access to your social networking or other third-party service account, we may access and store any information data, text, software, music, sound, photographs, graphics, video, messages, tags and/or other materials that you have provided to and stored in your linked account so that it is available on and through your Sitch App account. Depending on the accounts you choose to link and subject to the privacy settings that you have set in those accounts, personal information that you post to your linked accounts may be available on and through your Sitch App account.

When you use our Chatbot, we collect any information data, text, photographs, graphics, video, messages, and/or other materials that you provide to us when you use our Chatbot.

When you communicate with other Sitch App users, such as when you create a poll, you may provide content and information such as screenshots of conversations that you would like other users’ thoughts and advice on. Keep in mind that Sitch App users that you communicate with may, in some cases, be able to save that content or copy it outside of the Sitch App, so do not share content that you would not want another Sitch App user to save or share.

The Sitch App permits you to share or upload information, data, text, software, music, sound, screenshots, photographs, graphics, video, messages, tags and/or other materials. You may also upload communications that you’ve had with third parties, including friends, acquaintances, and romantic partners. Certain features in the Sitch App may allow you to publicly post screenshots of conversations and other content. While we take steps to redact any personal information contained in such screenshots and other content, we cannot guarantee that all personal information will be fully redacted, so do not publicly post any screenshots or other content that you do not wish to be made public. Please note, do not provide any information about or relating to any third-party that you do not have permission to provide to us.

In the normal course of using the Service, you may also provide us with additional information about yourself and your relationships. These could be facts about you, personal information about your preferences and interests, and facts about others in your life.

We collect information when you communicate with us. The specific types of information we collect will depend on the forum in which you communicate with us. For example, if you send us an email, we will collect your email address and the content of your email. You may also participate in surveys and questionnaires, in which case, we collect the any information that you provide to us in response.

The Service may access information from your device’s phonebook to invite your contacts to use the SitchSitch App, however, we do not store this information.

Information We Automatically Collect

As with most apps and websites, when you use our Service we automatically receive and collect information from your device. This information includes the following:

Cookies and Analytics

Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser to help us identify you when you come to our Website. You have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you may be unable to use those aspects of our Website that requires registration in order to participate. You can learn more about cookies and how they work at www.allaboutcookies.org. You can always disable cookies through your browser settings. Doing so, however, may disable certain features on our Website. You can opt-out from third party cookies that are used for advertising purposes on the NAI website at http://www.networkadvertising.

We may use third parties, such as Google Analytics or other analytics providers, to analyze traffic to our Website. Google Analytics does not create individual profiles for visitors and only collects aggregate data. To disable Google Analytics, please download the browser add-on for the deactivation of Google Analytics provided by Google at http://tools.google.com/dlpage/gaoptout?hl=en. To learn more about privacy and Google Analytics, please consult the Google Analytics overview provided by Google at http://www.google.com/intl/en/analytics/privacyoverview.html. You may find additional information about Google Analytics at http://www.google.com/policies/privacy/partners/. You have the option to opt out of Google’s use of cookies by changing your settings through Google Ad Settings via the Google advertising opt-out page.

We may also use cookies, pixels, beacons, or other web tracking technologies to track the amount of time spent on our Website or social media and whether or not certain content, such as a video was viewed. We may work with a third party to collect and process this information for us, based on our instructions and in compliance with this Policy.

At the present time our Website does not respond to “Do Not Track” signals or similar mechanisms.

You may disable sharing of your Sitch App use and account information with third party advertisers through settings in your account in the Sitch App.

Employment

If we have collected your information through our “Careers” page in response to a job opening, you are giving us permission to use and retain your information for the purpose of evaluating your application for employment consideration for the specific position that you applied to, as well as other roles at Unusual. This information may be processed and stored by a third-party talent tracking solution provider as well as with vendors, consultants, and other service providers who need access to such information to carry out work relating to the recruitment process on our behalf.

HOW WE USE YOUR INFORMATION

In general, we use personal information that we collect from you to provide our Service, operate our business, and provide information that you request from us. This includes the following uses and purposes:

Additionally, we use algorithms and machine learning models for personalization, safety and security, and to prevent abuse or other Terms of Use violations. For example, our algorithms and machine learning models take into account the conversations you are having with our Chatbot to improve the responses we generate.

HOW WE SHARE YOUR INFORMATION

Let’s get this out of the way: we don’t rent or sell your personal information.

Like most companies, we share information in certain circumstances with third parties through operation of our Services and our business. Below we explain when that happens.

Other Users

Many features on the Sitch App are private but you may post personal information to our Public Feed. Some information, like your age and gender, but not your phone number, may be visible and displayed to other users and to the public.

You may also use features in the Services that enable multiple users to participate and interact with each other such as by creating polls that you and other users can participate it. As noted earlier, users that you interact with may, in some cases, be able to save that content or copy it outside of the Services, so do not share content that you would not want another user to save or share.

Some of the information you send through or save within our Service may be public content that is accessible to everyone (such as our Public Feed).

Service Providers

We use third parties to assist us with operating our business and providing our Service, such as our technology vendors that help us maintain our Service, partners that assist us with our marketing and communication, and service providers that help us to prevent and detect fraud. These service providers will have access to your information in order to provide their services to us.

Chatbot

Our Chatbot leverages certain artificial intelligence and deep learning platforms, algorithms, tools and models (“AI Services”) to collect, analyze, and respond to user prompts and requests with automated advice. When you use the Chatbot, we may share any content or other information you provide to the Chatbot with the AI Services in order to complete your request.

As Directed By You and With Your Consent

Except as otherwise provided in this Policy, we share information with companies, organizations or individuals outside of Unusual only at your direction or when we have your consent to do so.

Legal Proceedings

We may share information with third party companies, organizations, governmental authorities, or individuals outside of Unusual if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

Sale or Merger

We may share information about you as part of a merger or acquisition. If Unusual Circumstances, Inc. is involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes. In such a case, unless permitted or otherwise directed by applicable law, your information would remain subject to the terms of the applicable privacy policy in effect at the time of such transfer.

Aggregate Information

We may de-identify or aggregate any information that we collect from or about you so that you are not identified as an individual, and use and disclose that information to third parties without restriction, including for commercial purposes. We may also provide aggregate usage information and data to third parties (or allow third parties to collect that information from you), who may use such information to understand how often and in what ways people use our Service. However, we never disclose aggregate usage or de-identified information to a third party (or allow a third party to collect such information) in a manner that would identify you as an individual person.

CHOICES ABOUT YOUR INFORMATION

We strive to provide you with choices with respect to your personal information. Also, remember, you can opt not to disclose certain information to us – but keep in mind some information may be needed to create a Sitch App account or to take advantage of some of the features of our Service.

Modification and Access to Your Information

Sitch App users can access and modify most of their information directly in the Sitch App. If you would like to modify or access additional information that is not available through the app, please contact us at support@unusual.inc. We may ask you to verify your identify or provide additional information before we act on your request. We may reject or deny requests for certain reasons, such as when we believe a request is fraudulent, or when we are required to retain information for legal or record-keeping reasons.

Deleting Your Information or Your Account

Sitch App users can delete certain of their information directly in the Sitch App, and users can delete their account through the Sitch App. You may also request deletion of your account in the Sitch App by contacting us at support@unusual.inc. Please note that in some cases we may be prohibited from deleting certain information (we will let you know in those situations), and some information may remain in our records after your deletion of such information from your account. We may use any aggregated or de-identified data derived from or incorporating your information after you update or delete it, but not in a manner that would identify you personally.

Marketing

You may unsubscribe from our marketing communications at any time by following the “unsubscribe” link at the bottom of any such communication. Most promotional communications will also offer recipients choices about receiving additional messages.

Sitch App and Other Sitch App Users

You may modify certain settings to control which Sitch App users may interact with you, such as blocking certain users from interacting with you. You may also delete any post that you create in the Sitch App at any time.

INTERNATIONAL TRANSFER

We are based in the United States, and our Service is hosted there. If you are using our Service from another country, the laws governing our collection and use of information may be different from the laws of your country. If you decide to use our Service, or share your information with us, you are agreeing to be governed by the laws of the United States, and agree to the transfer of your information to the United States.

How Long We Keep Your Information

Generally, we keep your information for as long as you tell us to, and otherwise as long as we need it to provide our Service, or as required by law.

In some cases we may need to comply with legal requirements to store your information, which prevents us from deleting it. For example, if we receive a notice from a court, if we get reports of abuse or other or policy or terms violations, or if your account, content created by you, or content created with other users is flagged by others or our systems for abuse or other terms or policy violations. Finally, we may also keep certain information in backup for a limited period of time or as required by law.

CHILDREN

Our Service is not directed at children under 16, and we do not knowingly collect information from children under 16. If you are under 16, please do not attempt to use our Services or send any information about yourself to us.

Never provide us information, photos, or any other content relating to any third party that is under age 18, even if such individual has given you permission to do so.

SECURITY OF YOUR INFORMATION

We use reasonable security measures, including measures designed to protect against unauthorized or unlawful processing and against accidental loss, destruction or damage to your information. We also take certain measures to enhance the security of our Service, however, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information.

THIRD-PARTY WEBSITES AND SERVICES

Our Service may contain links to other websites and Services operated by third parties, and may include social media features such as Twitter, Facebook, and Instagram buttons or links. These third-party websites and services may collect information about you if you click on a link or visit those websites or services, and the social media sites may automatically record information about your browsing behavior every time you visit a website that has a social media button. Your interactions with these features and third parties are governed by the privacy policy of the third party, not by this Policy.

CHANGES TO THIS POLICY

We may make changes to this Policy from time to time. When we do, we will post the updated version on this page. We encourage you to read this page each time that you use our Service so that you will be aware of any changes, and your continued use of our Services shall constitute your acceptance of any such changes. Changes to this Policy take effect from the date of publication, unless stated otherwise.

CONTACT US

If you have any comments, questions, concerns, complaints, or suggestions about Policy, or about our privacy practices in general, please contact us at privacy@unusual.inc.

Unusual Circumstances Inc.

1111B S Governors Ave STE 6515

Dover, DE 19904